Camera Not Connecting
Please follow these steps if the camera is failing to connect.
1. Reset the Connection:
- Exit the Patronscan app.
- Unplug the right-angled USB-C cable from the right side of your tablet (next to the charging cable).
- Leave the cable unplugged for 10 seconds.
- Plug the cable back in securely.
* Please note that the Patronscan app must be restarted for any of these changes to take effect.
2. Further Assistance:
If the camera is still not connecting after performing these steps, please contact our technical support line at 1-877-778-9798, ext. 2.