---
title: PS Mobile - Error in Connecting to Server
description: Server issue and or internet issues.
---

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# PS Mobile - Error in Connecting to Server

## If you are having trouble logging in, please check the following settings on the Zebra TC2X

### 1. Confirm the Device Is Connected to the Internet

Make sure the device is connected to a **stable Wi-Fi network**.

### 2. Confirm the Date and Time

Incorrect date or time settings can prevent the device from connecting properly.

On the Zebra TC22:

1. Open **Settings**.
2. Select **System**.
3. Select **Date & time**.
4. Make sure **Set time zone automatically** is enabled.
5. If automatic time zone selection is disabled or incorrect, manually select the correct time zone for your location.

### 3. Try Logging In Again

Once you have confirmed the internet connection and time zone settings:

1. Close the app completely.
2. Reopen the app.
3. Try logging in again.

If you continue to experience issues after completing these steps, please contact support for further assistance.

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