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How to connect AVA Camera to Admin Portal

Follow this guide to successfully add a camera to the Admin Portal for your deployment.

Steps to Add a Camera:

  1. Access the Admin Portal

  2. Navigate to the Settings Tab

    • Once logged in, click on the Settings tab in the main navigation menu.

  3. Go to the Camera Tab

    • Within the Settings page, locate and select the Camera tab on the top bar.

  4. Enter Deployment Details

    • In the Camera tab, enter the URL of your deployment in the designated field.

  5. Enter User Credentials

    • Provide the username and password for one of the users in your portal.

    • Ensure the credentials are accurate to avoid errors during the setup.

  6. Save the Configuration

    • After filling out all required fields, click the Save button.

    • A green banner should appear confirming that the details were entered correctly and saved successfully.


Troubleshooting Tips:

  • Check URL Accuracy: Ensure the deployment URL is entered correctly without typos.

  • Verify User Credentials: Double-check the username and password to ensure they match an existing user account in your portal.

  • Retry Saving: If the green banner does not appear, recheck all fields and try saving again.

  • Contact Support: If issues persist, reach out to your support team for assistance.