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How to create users in the AVA Alta Portal

This guide explains the process for creating a new user in the Ava Alta Portal.

Steps to Create a User:

  1. Access the Alta Portal

    • Open a browser and visit the Ava Alta Portal.

    • Log in using your administrator credentials.

  2. Navigate to the Users Section

    • In the main menu, locate and select the Users tab.

    • This will display a list of existing users in your organization.

  3. Add a New User

    • Click the + Add User button, typically located at the top-right corner of the Users page.

  4. Fill Out User Details

    • Enter the required information for the new user:

      • Name: The full name of the user.

      • Email Address: A valid email address where the user will receive login details and notifications.

      • Role: Assign a role to the user, such as Admin, Operator, or Viewer. Roles determine the user’s permissions within the portal.

  5. Set Permissions (if applicable)

    • Depending on the user’s role, you may need to customize their permissions to restrict or grant access to specific features.

  6. Save the User

    • After filling in all required fields and adjusting permissions, click the Save button.

    • The new user will receive an email with login instructions and a temporary password.


Additional Notes:

  • Verify Email Delivery: Ensure the new user checks their email inbox (and spam/junk folder) for the login details.

  • Password Setup: The user will be prompted to change their temporary password upon first login.

  • Edit or Remove Users: To update user details or remove a user, return to the Users tab, select the user, and make the necessary changes.


By following these steps, you can efficiently add and manage users in the Ava Alta Portal.