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Transferring Your Account

If you need to transfer a PatronScan account to a new owner, the process ensures the previous account holder is fully removed and the new owner has full access.

How to Transfer an Account

Account transfers must be handled through our Sales team or Customer Success Team. To start the process:

The Sales team will guide you through transferring the contract to the new owner and ensure all permissions from the previous owner are removed.

Important Notes

  • Account transfers cannot be done directly through the admin portal
  • The previous owner will be fully removed from the account during the transfer
  • All account settings, scanning history, and privileges will be deleted for the new owner unless specified to retain that information. In some cases a new account will be created depending on the situation. 
  • Ensure the new owner’s information is accurate to prevent access issues

Summary

Transferring a PatronScan account requires Sales involvement to securely and accurately move ownership. Contact your account manager or sales@patronscan.com to complete the transfer process.