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Web Admin Portal: Dashboard - Monitor your venue's performance with real-time operational and marketing insights

The Dashboard gives you a high-level overview of your venue's scan activity, security alerts, and patron demographics. Switch between Operations View and Marketing View to access different sets of metrics and charts.

Filters

Use the filters at the top of the page to define the data range shown across the entire dashboard. Click Apply Filters to update or Clear Filters to reset.

Filter

Description

Start Date / End Date

Define the date range for all dashboard data.

Location

Filter data by a specific venue location.

Groups

Filter data by patron group.

Operations View

The Operations View displays security-focused metrics for the selected date range:

Metric

Description

Total IDs Verified

Total number of IDs scanned within the selected date range.

Fakes Caught

Number of fraudulent IDs detected.

Underage

Number of patrons identified as underage.

Expired IDs

Number of IDs that were expired at time of scan.

Double Scans

Number of IDs that were scanned more than once.

Flag Alerts

Number of scans that triggered an existing flag alert.

Flags Detected

Total number of flagged patrons detected during scans.

Public Flags

Number of flags with public visibility detected.

 

Charts & Data Tables

Below the metric tiles, the dashboard displays a series of charts and data tables that visualize scan and alert trends over the selected period. Charts can be downloaded or expanded using the icons in their top-right corner.

 

Chart

Description

IDs Verified

Line graph showing scan volume over time. Toggle between All Scans or filter by scan type.

Security Alerts Breakdown

Stacked bar chart showing alerts by type (Double Scans, Fake IDs, Underage, Expired IDs) over the selected period.

Scans by Gender

Donut chart showing total scans broken down by gender (Male, Female, Other, Unknown).

Alerts by Type

Donut chart showing total alerts broken down by type (Flagged Patrons, Double Scans, Fake IDs, Underage, Expired IDs).

Flags Detected

Donut chart showing total flags broken down by Public and Private.

Data Per Establishment

Table showing visit count, flag counts, fakes shown/denied, and total alerts per venue location.

Marketing View

Switch to Marketing View to access patron demographic data:

 

Metric

Description

Ideal Customer Profile

Shows average gender split and age across all establishments. Averages are calculated from all locations.

Male / Female Customers

Count of male and female patrons scanned in the selected period.

Birthdays

Number of patrons whose birthday falls within the selected date range.

Repeat Visitors

Number of patrons who have visited more than once.

Out of Town Visitors

Number of patrons whose ID address is outside the local area.

First Time Visitors

Number of patrons visiting for the first time.

Establishment Demographics

A breakdown table showing total scans, max capacity, and gender/age averages per location.